Communication
WhatsApp, Viber, Messenger
Messaging apps in one shared queue.
Built inPart of the product. There is nothing to install, only to configure.
Incoming messages arrive on a signed webhook, as conversations tied to the contact, with an assignee. A reply is "sent" once the platform accepted it; the reply box shows the 24-hour window beforehand, and delivery receipts come back too. Requests match the platforms' official documentation; they have not yet run against a live account.
What it needs
- A business account and an access token at the platformrequired
Connecting it
- 1Settings → Channels: enter the token and signing secret; Viber is registered with one button.
- 2Messages appear under Messages.
Start free, pay for what you need
The core CRM is free for good, with no card; you can try every paid module for 14 days. If it doesn't suit you, export everything and leave — the data stays yours.