Communication

Microsoft Teams

An Adaptive Card in a Teams channel through an incoming webhook, with a button to the record.

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An Adaptive Card in a Teams channel through an incoming webhook, with a button to the record.

What it needs

  • Webhook URLrequired

    Teams Workflows: "Post to a channel when a webhook request is received".

Connecting it

  1. 1Create an incoming webhook on the Microsoft Teams side and copy its URL.
  2. 2Open the tile under Settings → Add-ons and paste the URL.
  3. 3Tick the events you want delivered.
  4. 4Switch it on. A required field left blank cannot be saved as active — an add-on that is on and posting nowhere is the same failure as mail reported as sent that never went.
  5. 5Deliveries and retries show in the webhook log.

Events

You tick the ones you want delivered. Left empty, that means all of them.

  • contact.created
  • contact.updated
  • deal.created
  • deal.status_changed
  • deal.won
  • deal.lost
  • quote.accepted
  • invoice.paid
  • form.submitted
  • task.completed
  • webshop.order
  • record.created
  • record.updated
  • call.ended
  • call.missed

See it before you pay for it

14 days, no card. If it doesn't suit you, export everything and leave — the data stays yours.