Pipedrive

Migrating from Pipedrive

Pipedrive exports People and Organizations separately. The People export carries the organisation's name, so one file is enough for contacts and companies.

The export, step by step

  1. 1

    Pipedrive: Contacts → People → the list view's three-dot menu → Export → CSV.

  2. 2

    The export contains the view's columns — add email, phone and organization to the view before exporting.

  3. 3

    Here: Contacts → Import.

Which column goes where

The names below are Pipedrive's default English field labels; an account set to another language exports them translated.

Pipedrive columnLands on
NameNot imported

Full name in one column. If First name and Last name are in the view, use those; otherwise map Name to last name.

First namefirst_nameFirst name
Last namelast_nameLast name
EmailemailEmail address — unique within the company

Several addresses separated by semicolons: the first one counts.

PhonephonePhone
Organizationcompany_nameCompany name — created if it does not exist
Job titlepositionJob title
LabeltagsTags, comma separated

Comma or semicolon separated, and a tag that does not exist yet is created.

OwnerownerOwner's email address — the colleague must already have an account

It wants an email address, not a name — Pipedrive exports the name here, so replace it with the colleague's address, or leave it out and assign in bulk.

NotesnotesNotes

Every column the importer accepts is in the table on the migration page.

What the file does not carry

A CSV carries contacts, not history. What is listed here will not be there after the import — better known now.

  • The Deals export is a separate file. Move deals through the API (POST /api/v1/contacts for contacts, then the MCP create_deal tool or by hand); stage history cannot be moved.
  • Activities and mail stay behind. From the moment you connect the mailbox, new correspondence files itself.

Common questions

Can Pipedrive's stages be mapped?

After picking a module template, rename the stages to your Pipedrive names — order and probability are yours to set.

Bring your list over

14 days, no card. The import shows you a preview before it creates anything.